Guest information from A to Z
ACCOUNTING
During your stay, you are welcome to settle your drinks consumed at the bar on your room invoice.
ADAPTER
Available at the reception
BABYSITTING
Request and arrangement at the reception
BAR/CAFÈ
The hotel bar is open daily from 9:00am until 11:00pm
BATHROBE / SLIPPERS
Receive on request at the reception
BREAKFAST
We offer you daily from 8:00am to 10:00am an extensive breakfast buffet with regional delicacies and fresh products.
If you wish to take advantage of the breakfast buffet on a daily basis, please let us know by 5:00pm the day before.
Your registration is binding. Bread service is also offered, please contact the reception.
CASH POINT
Next ATM Sparkasse and Hypobank
COMPLAINTS
“Nobody is perfect!” So if there is anything what went wrong or something disappoints you, do not hesitate to inform us.
DARKNESS
If you want to hiking late at the evening, you can borrow headlights at the reception desk.
DEPARTURE
On the day of your departure we kindly ask you to check out latest 11:00am. To avoid unnecessary waiting times for you, it is possible to settle the bill the day before. You may pay cash and we accept Visa, Euro-/Master card.
- Early departures: If you have parked your car in the garage, please make sure that your vehicle is not blocked by other parked cars.
DOGS
As soon as you go out with your dog, please always take a “Robidog” bag with you. Please make sure that your dog will not be alone in the apartment.
ENVIRONMENT
Towels thrown on the floor: please replace, towels back on the holder: I use them again.
FIRE ALARM
When the alarm sounds, leave the hotel as quickly as possible on the designated escape routes. Do not use the elevator.
GAMES
We do have a various choice of games and also card games. Please ask at the reception.
GUEST FOLDER
Digital guest folder with information and tips. You are welcome to download the App to your smartphone or tablet. Information is available at the reception, where you will also find a tablet.
Guest honour
To thank our regular guests for their loyalty we are going to award with a Lech-needle and certificate depending on length of staying’s.
Silver | 10 Years |
Gold | 15 Years |
Rubin | 25 Years |
Sapphire | 35 Years |
Brilliant | 45 Years |
Big Honour | 55 Years |
INFORMATION
Current information about Lech and various events can be found on the information board or ask at the reception.
INTERNET
You have the possibility in the youth room to receive your e-mails and use the internet. In all apartments and rooms WLAN (FILO-LAN) is available and for free.
WIFI -
Name: FILO:LAN
Password: carpediem
KITCHENETTE
The extractor fan has to be switched on when cooking. The dishwasher is filled with salt already. Should you need any other kitchen utilises, please do not hesitate to contact the reception.
LAUNDRY
Do you have laundry for washing? Bring it to the reception. We charge Euro 8,00 per kilo; for ironing Euro 6,00 per kilo. Laundry bags are available at the reception. In our guest laundry situated at the basement you can always wash your own laundry and dry.
LIBARY
We have a selection of books, youth books and children's books. Come to us in the lobby.
Magazines/Newspaper
The regional daily newspaper is located in the lobby. Magazines can be found in the hotel lobby and in the relaxation area of the SPA.
POSTCARDS
You are welcome to hand in at the reception.
RAILWAY STATION
Langen, Tel: 0043 5582 201
St. Anton, Tel: 0043 512 93000
RECEPTION
The reception is open daily from 9:00am to 11:00pm. If you have any questions or requests, it's a pleasure to help.
REPERATION
If something is not working in your apartment/room, please contact the reception immediately.
ROOM KEY
Your room key, several copies are available on request, is also the front door and garage key.
The front door is open throughout the reception hours from 9:00am to 11:00pm. If you come back after 11:00pm, please do not forget to take your key with you. If you still stand in front of locked doors without a key, someone can always be reached via the call system (to the left of the main entrance).
SAFE
In each apartment we provide a safe. To memorize the code please use the following steps:
- Press and hold the grey button until the red led lights up on the outside of the door.
- Enter your selected personal code (10 digits max.) and press “E”. The red led will switch off. And a melodic tone will sound.
- Enter the selected code and one more time, press “E” and close the safe.
- To close and open the safe, enter the memorized combination. Press “E” and turn the knob.
- At the end of your stay, please leave the safe door open and empty thoroughly the safe.
SAUNA AREA
Please behave quietly in the sauna area out of consideration for other guests.
Children are only allowed in the wellness area when accompanied by their parents.
The sauna area is a textile-free zone - enter only with a towel and / or bathrobe! Sauna towels are available in the spa area and intended exclusively for this area. Please do not take in the room.
SKI ROOM
With the code which you get from the Reception you can get in the ski room at any time from the outside. To avoid confusion of skis or shoes, we recommend marking them.
SKI BAGS AND BAGS FOR THE BOOTS
We kindly ask you to keep/to store your ski bags and th bagst for the boots either at your room/apartment annd/or your car or in the commode standing in the hallway (opposite to the entrance of the ski room - bags for the boots). And in the garage on a hook (ski bags).
SKI PASS
You can have a ski pass issued at the reception; there is a charge of Euro 5,00 for the Chip-Card, which will be refunded upon return.
We expressly point out that the sale of ski passes on behalf of and for the account of Ski Arlberg and on the basis of the purchase of the ski pass contractual relationship the General Terms and Conditions (GTC) of Ski Arlberg apply.
The AGB's of Ski Arlberg are announced on the Internet at www.skiarlberg.at. General terms and conditions of Ski Arlberg are executed which personal data in accordance with the DSGVO processed.
SMOKING
Do not smoke in the apartments and rooms. Possibilities for smoking are on balcony or in front of the main entrance.
SUITCASE
If you need help with luggage transport please let us know. On the day of arrival or departure you are welcome to leave your luggage with
TELEPHONE
First select the "0" for external calls. The Lech directory is in your apartment.
WEATHER
The daily weather forecast you will find always on our information board and at the reception.
YOUTH ROOM
With pool, dart and table soccer and air hockey. It is open the whole day in the basement of the hotel
ADDRESSES AND TELEPHONE NUMBERS
DOCTOR/PHARMACY
Lech Medical Centre
Alpinikum Dr. Elmar Beiser +43 (0) 5583 2032
Lech Doctor Dr. Reinhard Muxel +43 (0) 5583 3300 6
Anger 137
6764 Lech
https://www.aerztehaus-lech.at/
BANKAUTOMAT
Lech Savings Bank
Omesberg 352
6764 Lech
EMERGENCY CALL
Police: 133
Fire brigade: 122
Rescue: 144
Mountain rescue Lech: 05583 3446
Piste rescue: 05583 2855
PETROL STATION
OMV petrol station
Omesberg 09
6764 Lech
Socket for E-cars in the house in the garage
TAXI
The Lecher ?
+43 5583 2501
SKISCHULE LECH
Tel: +43(0)5583/25 01
www.skischule-lech.com
SKI ARLBERG
www.skiarlbeg.at
SPORTARTIKELVERLEIH
www.strolz.at
TAXI "DER Lecher"
Tel: +43/(0) 5583 /2501
AIRPORTBUS ZÜRICH
Tel: +43(0)5583 /2000
www.arlbegexpress.com